RECENT SPEAKING CREDITS
- Sedgwick CMS, live and online, staff software training on proprietary systems 2003/2004
- Consilience Group, web-delivered, end-user Product Training for Microsoft CRM April 2003
- Training 2003 Conference, Cadillac eLearning on Shoestring Budget February 2003
- DCI eUniversity, Online Course (eLearning) “CRM-Enabled Marketing” ongoing through present since May 2001
- NameFinders Lists, “Profiting from Email Marketing, Personalization and CRM” March 2003
-
University
of
California
, Berkeley, Guest Speaker on “CRM and Your Internet Strategy” in Gwen Kaplan’s Direct Mail Fundamentals course July 2001, October 2002 and March 2003
-
San Francisco
State
University
, Multimedia Studies Program, Instructor “Interactive Web Marketing 1995-2003
-
San Francisco
State
University
, public course for professionals, “Profiting from Email Marketing, Personalization and CRM” August 2002
- Connecticut Institute of Technology,
University
of
Connecticut
,
Stamford
,
CT
“Quick-Start you CRM with Email Marketing” and “Powerful Personalized Email & Web Marketing” June 2002
- Foote, Cone & Belding with Connecticut Institute of Technology,
New York
,
NY
Panel “CRM and Branding” June 2002
- Hong Kong extension of the
University
of
Ottowa
, Executive MBA Program, Instructor “E-Business” December 2001
- MarketFirst Software, corporate speaker for customer-facing sales seminars in two 9-city tours “Using eMarketing to Acquire and Retain Customers” Fall 2000 and Spring 2001
- High-Tech Marketing Boot Camp, The Ellett Group, Guest Speaker on “An Introduction to CRM” April 2000
- Vermont/New Hampshire Direct Marketing Group (VT/NH DMG), Speaker, “How to Choose and Use the Best Web Marketing Tools in your Database/Direct Marketing Activities” May 2000
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