The Internet has revolutionized all aspects of the customer relationship — are you ready?

Marketing Automation, the Internet and CRM, have dramatically changed the infrastructure marketers need. Leveraging the new personalization and 1:1 marketing opportunities available today takes communications campaigns, data, systems, and business processes that are retooled for the new demands. Few companies look deeply enough to make the enterprise-wide, cross-functional changes that define a customer-centric organization.

Use our building-blocks and roadmaps to create exceptional, web-powered customer experiences. The Blatteis Group is a consortium of marketing and technology service firms offering best-of-breed consulting and implementation services for Internet-enabled relationship marketing solutions, including 1-to-1 marketing and CRM (Customer Relationship Management).

We can assist you in Strategy, Business Process, Technology and Data for these areas and more:
 
Internet Direct Marketing Services
· Promotional web site design
· Creative for email broadcasts and direct mail
· Integrated telemarketing
· Personalization and testing strategies
 
Customer Relationship Infrastructure Planning
· CRM strategy development
· Customer database and Web technology planning and development
· Cross-functional business process optimization
· Marketing automation & CRM vendor selection
 
Seminars
 
For more information please see services or contact us.


For more information about Blatteis Group services, please contact us.
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